Last Updated: November 2025

 

This Privacy Policy explains how Livespot360 Limited (“Livespot360”, “we”, “us”, “our”) collects, uses, stores, and protects personal information across all our events, experiences, creative productions, digital properties, and business operations.

By interacting with Livespot360 online or attending any Livespot360 event or activation, you consent to the practices described in this Privacy Policy.

 

1. Who We Are

Livespot360 is a pioneering creative solutions company driven by the goal to craft and execute disruptive, culture-shaping ideas. We blend creativity seamlessly into every process and audience touchpoints, turning concepts into unforgettable experiences.

Our registered address is:

Plot 5, House 3 Kunle Ogunba Street

Lekki Residential Scheme 1

Lagos, Nigeria

 

2. What This Policy Covers

This Privacy Policy applies to:

• Livespot360 websites and digital platforms
• Event registration forms and digital interactions
• Newsletters, campaigns, and marketing communications
• Livespot360 managed events, experiences, activations, and productions
• In-venue data collection (access control, security recordings, photography, etc.)
• Client, partner, vendor, and talent information shared in the course of business

This Policy does not apply to third-party websites or services linked to or referenced by Livespot360.

 

3. Information We Collect

We collect information in three main ways: data you provide, data collected automatically, and data collected during physical events.

 

1. Information You Provide

Examples include:

• Name, email, phone number, address
• Registration details for events or experiences
• Competition entries, surveys, feedback forms
• Communication or support requests
• Vendor or partner business information
• Talent/performer onboarding information
• Career or recruitment submissions

 

1. Information Automatically Collected

When you visit our digital platforms:

• IP address, device type, browser type
• Location data (approximate)
• Cookies and tracking information
• Session behaviour and analytics
• Interaction with campaigns, forms, or website features

 

1. Information Collected at Events & Activations

At physical locations, we may collect:

• Entry and attendance logs
• CCTV and security footage
• Photographs and video recordings for marketing or archival purposes
• Incident reports
• Interaction with RFID, QR codes, wristbands, or access systems (where applicable)

 

4. How We Use Your Information

We use personal information for operational, marketing, analytical, and safety-related purposes.

 

1. To Deliver Our Events and Services

• Managing guest lists, access, and attendance
• Communicating event updates, confirmations, safety notices
• Providing customer support
• Facilitating participation in contests, surveys, or interactive experiences
• Managing business operations with vendors, contractors, and partners

 

1. To Improve Experiences & Develop New Products

We analyse data to:

• Improve event quality, production, and guest experience
• Develop new creative offerings and digital features
• Enhance operational efficiency and event planning
• Understand audience behaviour and preferences
• Conduct performance and impact evaluations for clients and stakeholders

 

1. For Marketing & Communications

Unless you opt out, we may use your information to:

• Send updates about upcoming Livespot360 events, shows, campaigns, and experiences
• Provide relevant promotions, newsletters, and curated content
• Deliver personalised content or recommendations
• Invite you to participate in surveys, early-access opportunities, or special projects

 

1. For Safety, Legal & Compliance Purposes

We may use your data to:

• Ensure venue safety and compliance
• Conduct risk assessments and incident management
• Meet legal and regulatory requirements
• Investigate fraud, misconduct, or security issues
• Enforce event rules and business policies

5. How We Share Your Information

Livespot360 does not sell personal information.

We may share data with:

1. Service Providers

Professional partners who support our operations, including:

• IT and hosting providers
• Marketing and analytics partners
• Security teams
• Creative production vendors
• Payment and registration processors
• Customer support partners

These partners are obligated to protect your data and use it only for Livespot360-related services.

 

1. Event Partners & Sponsors

Where relevant for event operations or fulfilment, we may share non-sensitive, event-related data (e.g., attendance reports, demographics, engagement insights).

We do not share sensitive personal identifiers unless required for operational or security reasons.

 

1. Legal Authorities

Where required by law, regulation, or court order.

 

1. Aggregate or Anonymised Data

We may use anonymised or aggregated information for reporting, strategy, marketing, and analytics.

This type of data cannot identify you personally.

 

6. Your Choices & Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate information
• Request deletion of your data (where legally permissible)
• Opt out of marketing communications
• Request restriction of certain processing activities
• Withdraw consent (where processing is based on consent)

 

Opting Out of Marketing

You can opt out at any time by:

• Using “unsubscribe” links in our emails, or
• Contacting privacy@livespot360.com

Operational messages (e.g., event reminders, safety notices) will still be sent as necessary.

 

7. Data Security

We implement reasonable technical and organisational safeguards, including:

• Controlled access to information
• Secure servers and infrastructure
• Staff confidentiality protocols
• Encryption of data in transit (where applicable)
• Monitoring of systems and event environments

No system is completely foolproof. You share information at your own discretion.

 

8. Data Retention

We retain personal information for:

• As long as required to fulfil the purpose for which it was collected
• As long as necessary for business operations
• As required by law or regulatory obligations
• As needed to protect Livespot360’s legal rights

You may request deletion of certain information, subject to legal or operational limitations.

 

9. Photography, Filming & Media Rights

Events produced by Livespot360 are often filmed or photographed.

By attending, you consent to:

• Being photographed or recorded
• Your likeness being used in promotional materials, campaigns, broadcasts, documentaries, recap videos, and future event marketing
• Livespot360 using this content globally, in perpetuity, and without compensation

If certain areas are exempt (e.g., backstage), they will be clearly marked.

 

10. Children & Age Restrictions

Some events have specific age restrictions.

Under-age attendees must be accompanied by a guardian, where permitted.

We do not intentionally collect data from individuals who do not meet the required age criteria for a particular event or platform.

 

11. Third-Party Links

Livespot360 digital platforms may contain links to external websites or services.

We are not responsible for those platforms’ content, data policies, or operations.

Please review their privacy policies independently.

 

12. International Data Transfers

Some external service providers may process data outside Nigeria.

Where this occurs, we take steps to ensure your information is processed lawfully and securely.

 

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically.

Updates will be posted with a new “Last Updated” date.

Continued use of Livespot360 services after changes indicates your acceptance of the updated policy.

 

14. Contact Information

For questions, concerns, or data-related requests, contact:

Livespot360 Limited

Plot 5, House 3 Kunle Ogunba Street

Lekki Residential Scheme 1

Lagos, Nigeria

Email: privacy@livespot360.com

Website: www.livespot360.com